Intelligent CIO Africa Issue 04 | Page 23

COMMENT were left planning and preparing, perhaps growing in other areas, but falling further behind in terms of profit growth. Are you a ‘grow getter’? Where does your business sit on the ‘grow getter’ scale? Are you ready to compete against global businesses that are primed to implement the latest technologies and systems? Below are ten characteristics of ‘grow getter’ businesses. 1. Focus outside the business Companies focused on growth are twice as likely to look for external opportunities to grow their business, compared to low-growth companies. 2. Plan strategically High-growth companies are twice as likely than low-growth companies to see strategic planning for growth as important. 3. Don’t stress it based on insight and analysis, which allows them to be optimistic about the coming year. 5. Believe in their capabilities High-growth companies invest in technologies and efficient working practices that enable, connect and empower their workforce. 6. Embrace change High-growth companies learn to embrace change. They invest in ERP solutions that give them the visibility and agility they need to quickly respond to changing market demands and stay ahead of the competition. 7. Invest where it counts High-growth companies not only invest in technologies that provide agility and operational efficiencies, but also solutions that can help them better understand their customer and deliver a better service experience. 8. Invest in new tech and innovation Business growth produces change. High-growth companies embrace it with a proactive, well-prepared strategy and are three times more likely to find growth rewarding, rather than stressful. Low-growth companies operate reactively, so growth can often seem challenging or stressful and they are twice as likely to find growth stressful rather than rewarding. High-growth companies understand that investing in technology that enables innovation is essential to grow the top line. 4. Optimistic 10. Focus on the customer High-growth companies have a strong plan in place for growth, Customer expectations are changing and businesses need to become www.intelligentcio.com 9. Demand quick returns from IT spend Grow-getters don’t just invest where it counts, they demand fast returns, usually within a year. customer-centric. Grow-getter businesses have a seamless and connected customer experience that evolves with change in customer needs in the digital space. Many of the world’s businesses, particularly those in established economies, do not ‘get growth’ in the same way as their emerging market peers and risk falling behind ‘grow getter’ businesses in emerging markets. While macro- economic factors can often not be avoided, getting bogged down in legacy systems can. There is a resounding business case for investment in IT systems that support and enable business growth and help businesses navigate economic and political challenges as they arise. With intelligent, next-generation enterprise solutions in place, it becomes possible for businesses to be more confident in delivering their growth strategies.  INTELLIGENTCIO 23