Intelligent CIO Africa Issue 07 | Page 76

EDITOR’S QUESTION JOSÉ VASCO, REGIONAL DIRECTOR MEMA AT ARUBA O ur working lives are at a point of inexorable change. Technologies are disrupting our traditional work patterns to such a degree that soon the term ‘office’ will become obsolete. In its place will be a new model for work – a flexible and collaborative environment where the mobile device is the tool around which everything else will flow. Much of this change has been triggered by the new breed of worker, ‘#GenMobile’, who are putting mobility at the centre of their working and personal lives and work in ways which are collaborative and creative, but also local, agile and socially and civically aware. #GenMobile see themselves as innovators, and expect their employers to be too, eschewing the nine-to-five and instead working wherever and whenever they can connect to the cloud. But if #GenMobile doesn’t need an office, what do they need? Working with insight consultancy, The Future Laboratory, Aruba have pinpointed some key trends that we think will shape the workplace of tomorrow, globally and undoubtedly in Africa as well: The blending of business and leisure The ubiquity of mobile devices, high- speed Wi-Fi and cloud computing have led to the merging of business and leisure and has sparked a total rethink of how we structure our working day. People no longer have to be attached to a plug or a wire. Businesses are also finding that the more they can make work feel like a 76 INTELLIGENTCIO leisure activity, the more productive staff will be. The frictionless office space What we’re seeing now is an employee- centric model of working, where employers are using new practices that favour collaboration over competition, productivity over presenteeism, and invention over inhibition. You could even go as far as to say that as we become ‘cloud collaborators’ rather than cogs in a machine. It’s fast- paced, the rewards come quickly, and the work never gets stale. The office used to be the place where things happened, but you, the employee, had to do all the work. The Internet of Things is changing all that. Predictive devices are already communicating with one another to make our working lives increasingly seamless, and taking away much of the drudgery that gives work a bad name. The Internet of Things will anticipate our objectives, learn our behaviour, then create the perfect environment where we can concentrate on what’s most important – ideas. The personal information economy At the centre of everything here is data. It is becoming the business world’s most valuable commodity, and everyone wants to get their hands on it. Already we are seeing businesses using it to pre-empt consumer behaviour and companies are harvesting it from co- workers, clients and even competitors, to enhance productivity. But rather than privacy too becoming a thing of the past, new businesses are emerging focused on data stewardship, storing your personal information and keeping it out of the reach of businesses. So where are you going to work? The future workspace will look less like an office and more like a multi- purpose apartment where brands work collaboratively, feeding off each other’s innovation and productivity. Our research indicates that only 14% of businesses globally have moved to this collaborative style of working. But as this transition accelerates, IT must be prepared to deliver the ‘All Wireless Workplace’ to meet the needs of the frictionless office. This technology will release us from the very physical and restrictive demands of wires, cabling and desktops, allowing businesses and corporations to be more cultural, artisanal, social and ultimately, more human. We thought technology would enslave us, but really, it’s about to set us free. “#GenMobile see themselves as innovators, and expect their employers to be too, eschewing the nine- to-five and instead working wherever and whenever they can connect to the cloud.” www.intelligentcio.com