NEWS
Lanseria Airport leverages tech to
improve airline/passenger convenience
Lanseria International Airport is investing
in SITA’s self-service technology that will
add new convenience for passengers
while providing improved common-use
functionality for airlines. In a first for a
South African airport, passengers who
have checked-in online or on their mobile
device can now tag and drop their
bags in less than a minute using SITA’s
Scan&Fly self bag-drop units. Scan&Fly’s
plug-and-play design allows the bag-
drop solution to be easily installed onto existing airport check-
in desks, maximising terminal space while leveraging the speed
of self-service. The airport is also upgrading its common-use kiosks and desk
infrastructure to use SITA’s cloud-based solution, eliminating
the need for local servers.
Using SITA’s Airport iValidate, Lanseria International Airport
will be able to automatically verify all types of boarding
passes, including home-printed A4 and mobile boarding
passes, increasing security and speeding up the check-
in process for passengers. Behind the scenes, Lanseria
International Airport will roll-out new baggage reconciliation
technology from SITA, this will help airlines using the airport to
comply with IATA’s Resolution 753, which requires that they
track bags at key points during the journey. Maneesh Jaikrishna, Vice President Indian Subcontinent,
Eastern & Southern Africa, SITA said: “Our research shows
that an overwhelming number of passengers prefer to use
technology rather than a human interaction when in the
airport. They value the control and convenience that self-
service options such as self bag-drop and mobile boarding
provide. This is the case with Lanseria International Airport
where passengers are accustomed to a smooth passage
through the travel steps.”
Mark McCallum is SA’s new Country
Manager for Orange Business Services
Orange Business Services has appointed Mark McCallum
as the new Country Manager for South Africa, effective
immediately. Mark takes over the management role from
Yannick Decaux, who has moved on to a new position
within the Orange Group. As Country Manager, Mark will be
responsible for the overall business growth strategy of Orange
Business Services in South Africa.
Having led Global Solutions for Africa at Orange Business
Services, Mark has conducted business in more than 20
African countries, making him well versed in the complexities
of delivering solutions and services on the African continent
and beyond. He is passionate about the African market
and has extensive experience, especially in the managed IT
services space.
“Orange Business Services is helping companies across Africa
and globally to harness the power of future-proof digital
solutions and flexible IT. In light of the wave of digital
transformation that is changing the business landscape for
enterprises, government bodies and service providers in Africa,
I am delighted to appoint Mark to help us drive our business
here,” said Luc Serviant, Vice President, Middle East and Africa,
Orange Business Services.
www.intelligentcio.com
Mark McCallum, Country Manager for South Africa
“Orange is focused on supporting enterprise transformation
and the adoption of digital technologies to mitigate the
tough economic times many enterprises face in Africa. We
will continue on this path to engage and deliver value to
our existing international customers who are either already
present in Africa or who are expanding in the region and
across the globe,” said Mark McCallum, Country Manager,
South Africa, Orange Business Services.
INTELLIGENTCIO
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