TALKING

In the rush to implement AI, businesses must ask, what problems do I need to solve, what efficiencies do I need to gain, how can I deploy this tool. This is a continuous evolution and not a one-time implementation. You need to continuously identify areas to improve in the business, and then adapt AI solutions as business needs evolve and change. In many ways, it is about building an organisational culture of constantly building and adapting says Charlene Smith at Insight Consulting.

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