Intelligent CIO Africa Issue 102 | Page 50

Case

STUDY

BankservAfrica transformed a change management exercise into a strategic enabler that helped boost the success of implementing a Rapid Payment Platform across multiple participating banks. The change management exercise delivered rapid implementation outpacing global benchmarks and ensured consistent communication and collaboration with participating banks as well.

Implementing a national payment platform

Left: Rodney Govender, EPMO Portfolio
Manager – Shared Services, BankservAfrica
Right: Anton Hingeston, Executive, Change Logic
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