CASE STUDY
Ethan Searle, LanDynamix Business Development Director customers by bringing the full power of its extensive technical expertise to bear on the situation.
LanDynamix currently services over 150 customers with its unique fully or co-managed IT offering. With securely managed IT operations geared to enable a seamless technology experience, LanDynamix customers are positioned for growth and can take their businesses to the next level of value creation.
LanDynamix’ s value proposition to the market lies in the delivery of IT risk and ROI framework tools that automate processes that ensure a consistent experience supported by top tier engineers and reporting facilities.
Ethan Searle, LanDynamix Business Development Director, said:“ These tools guarantee the success of our customers. We know through the years of successful customer deployments and the depth of expertise and technical IP in our business that this is only achievable through working optimally with the right technology.”
Anchor Capital’ s needs
Compliance and security.
• Security best practice implemented, including documented processes; procedures; people; technology; encryption and reporting.
Business benefits to Anchor’ s customers
Security operations centre( SOC) software was deployed on end-users PCs and integrated into MS Office 365 which builds a fingerprint of how the users interacts with their technology and creates alerts on anomalies, mitigates issues, resolves them and provides a detailed incident report for compliance.
For example, if a user who normally works out of the Johannesburg office between 9am and 5pm all of a sudden tries to‘ log into their account’ from Russia at 2am it would detect this anomaly and block any action from happening.
Searle said MS 365 Office is Anchor’ s main productivity tool.
“ We migrated their 365 Office to LanDynamix and we support and manage all those functions. Moreover, we implemented proactive management of their endpoints and network security,” he said.
All these requirements were compounded by both compliance and security concerns with users sharing sensitive information with Anchor in the form of IDs and stock and investment portfolios, to name just two.
A system breach would present huge reputation issues for any company operating in the investment sector. Essentially, Anchor is not a transactional business – if a system is down the company can continue to function. What is more important, from a technical standpoint, is enabling Anchor to operate super efficiently and securely while providing the right experience for a very small and niche target market.
Wi-Fi upgrade
The CTO also highlighted improved and secure Wi-Fi as a key component of staff motivation as well as being pivotal to delivering the best and most consistent customer experience possible. The latter is essential for enhanced reputation and market recommendations.
“ In the case of Anchor Capital and all businesses operating in the wealth and asset management space who routinely deal with sensitive information, they rely on strong brand equity and trust to win market share and create value. Advanced security operations centres that includes authentication, authorisation, biometrics, detection of anomalies and proactive mitigation, needs to be bolted onto their security stack as a minimum standard.”
The result for Anchor Capital
End-users reported the solution had changed their lives.
“ The impact of the upgraded Wi-Fi system was immense,” said Searle. He confirms LanDynamix is busy rolling out phase two of the Anchor Capital project with upgraded compute capacity primarily positioned to ensure top class staff can operate optimally and the best total cost of ownership.
The Anchor Capital solution: LanDynamix designed a bespoke solution for Anchor’ s needs
The solution included co-managed IT services and Security Operations Centre( SOC) with LanDynamix taking over the high-level security function. Considerations in this function include:
“ Our goal is to unleash the value in technology and deliver it to our customers. We aim to devise solutions designed to ensure our customers can fulfil their competitive advantage seamlessly and at scale. This can only be achieved through the depth of our understanding of their business operations,” added Searle. p
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