Nick Manterfield, Chief Executive Information Officer, Absa CIB
Will AI magnify or remedy financial literacy in Africa?
As Artificial Intelligence reshapes industries worldwide, Africa’ s financial sector is embracing its potential to drive inclusion, innovation and economic growth. Nick Manterfield, Chief Executive Information
Officer, Absa CIB, tells us how AI can transform banking across the continent – enhancing credit models, improving financial literacy and delivering more personalised customer experiences.
What sparked the rapid rise of Generative Artificial Intelligence into mainstream global awareness, and how has AI begun transforming industries since then?
Before November 2023, Generative Artificial Intelligence( AI) was a foreign concept for most, limited to the sci-fi genre and technical experts. That permanently changed when ChatGPT was launched in the public domain by OpenAI.
Created by a founding team consisting of tech giants, leading Machine Learning experts, and software engineering specialists, OpenAI’ s stated purpose was to‘ advance Artificial Intelligence in a way that benefits humanity.’
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