Atento, a global leader in customer experience( CX) and business transformation outsourcing( BTO), has announced a strategic collaboration with Sanas, a leading provider of real-time speech understanding technology and Thrivin, a quality-first impact sourcing platform in Kenya. Together, they are advancing a differentiated model for Impact Sourcing at scale and AI-augmented customer experience, enabling enterprises to expand globally while maintaining enterprisegrade governance, CX performance and operational resilience. This collaboration reflects Atento’ s core belief that the future of CX must be‘ Augmented by AI. Driven by People’.
KENYA
Blockchain. com has announced that the company is expanding operations into Ghana and continuing to scale operations to more African countries in the future. The brokerage firm is accelerating its commitment to financial access and digital asset innovation across the region by offering Ghanaian customers a secure, compliant platform. Prior to Blockchain. com’ s official launch, Ghana was already seeing significant organic adoption on the platform. Over the past year, Blockchain. com recorded a 140 % increase in active users and an 80 % rise in transaction volumes, signalling strong demand for secure access to digital assets. This presence follows significant organic traction in Ghana, where users are increasingly seeking secure, compliant tools.
GHANA www. intelligentcio. com
INTELLIGENT CIO AFRICA
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