Arun Kumar, Global Lead – Digital Transformation and Supply Chain Excellence at MTN
How MTN built a smarter supply chain with AI
Operating across 16 African markets with 313 million subscribers demands far more than technology. It requires resilience, visibility and the ability to make decisions at speed. In this interview, Arun Kumar, Global Lead – Digital Transformation and Supply Chain Excellence at MTN, explains how Oracle Fusion Cloud and a unified data strategy helped the telecom giant standardise operations, predict supply chain risks and turn analytics into a strategic advantage.
MTN operates across 16 African markets, each with different regulatory and operational requirements. How did you create a unified digital backbone while balancing global standardisation with local compliance?
It was a challenging transformation, but I had the advantage of joining when the business unit was just being established. We were centralising procurement, supply chain, tax and several other functions, so it was effectively a blank canvas.
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