Gilbert Mutai, CIO, Car & General
Technology as a growth engine
For Gilbert Mutai, the role of the CIO is no longer about simply keeping technology running. As CIO of Car & General, he is helping transform ICT from a support function into a strategic business enabler, using cloud, data, automation and AI to improve operations, create better customer experiences and unlock new opportunities across East Africa.
Having led ICT initiatives across Kenya, Uganda, Tanzania and Rwanda, how has the role of the CIO evolved in East Africa, and what unique opportunities and challenges does the region present for technology leaders?
The role of the CIO in East Africa has fundamentally evolved from a technology and support function into a strategic business leadership role. Technology is no longer simply an enabler; it is increasingly embedded in how organisations operate, serve customers, manage people, use data and create value.
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