CIO OPINION
CIO
opinion
CIO OPINION
“
EMPLOYEE
AWARENESS AND
RECRUITMENT SHOULD
BE SUPPORTED BY AN
INCENTIVE FOR TEAMS
TO ADOPT THE NEW
TECHNOLOGIES AND NEW
WAYS OF WORKING.
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Ahmed Yehyia, Head of IT Planning and Delivery at Safaricom
Six ingredients to a
successful digital
transformation journey
It can be challenging to define
what digital transformation
means for a business. Ahmed
Yehyia, Head of IT Planning and
Delivery at Safaricom, says there
are six key areas to consider
when starting your journey.
D
igital transformation has become one of the latest buzzwords
especially in the telecommunication and banking sectors. Yet,
it has also proved to be a headache with many firms investing
millions of dollars into digital transformation, but years later, having
nothing to show.
Such headaches can be attributed to the many challenges associated
with the digital transformation journey. For instance, it can be
challenging to define what digital transformation means for a business
and the key business goals it should achieve.
The good news is that many of these challenges can be tackled by
adopting six key considerations in your digital transformation journey.
These include having a vision with key performance indicators,
choosing the right team, developing the right culture, proper product
management, having the right technology and data analytics.
Setting the vision
For successful digital transformation, your starting point should be a clear
and well-defined vision. It is also important to ensure that this vision is
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