Intelligent CIO Africa Issue 16 | Page 40

FEATURE: NETWORK MONITORING whether employees, students, guests, or independent IoT devices, is therefore needed. Network providers should look for technology that offers a simple process for onboarding users who have diverse requirements, while at the same time securing the users and their data to ensure safety and privacy. /////////////////////////////////////////////////////////////////////// While the challenges for delivering people and machines the information they need, when they need it are significant, they are not insurmountable. Understanding of where pressure points lie, along with user demands and expectations, can ensure that data is delivered to the right place, at the right time. n NETWORK PROVIDERS SHOULD LOOK FOR TECHNOLOGY THAT OFFERS A SIMPLE PROCESS FOR ONBOARDING USERS WHO HAVE DIVERSE REQUIREMENTS, WHILE AT THE SAME TIME SECURING THE USERS AND THEIR DATA TO ENSURE SAFETY AND PRIVACY. ‘Tools are vital for performance optimisation’ Sridhar Ivengar, Vice President of ManageEngine, says it is vital that companies have the tools in place when it comes to performance optimisation. M anageEngine, an operating division of Zoho Corporation, has more than 90 products and free tools that help cover everything that IT needs. This can be anything from network and device management to security and service desk software, ensuring that the company is bringing IT together for an integrated, overarching approach to optimising IT. 40 INTELLIGENTCIO “One of the first set of products we put out for network and infrastructure monitoring was OptManager and we have since expanded beyond network,” said Ivengar. “We are able to monitor the performance of your network and it’s not just your band network; we can also monitor your bandwidth and how it is optimally used by different applications. “If a user running a non-business application is consuming the bandwidth which is causing the network to be very slow, that company would want to know upfront so you can give it low priority so your business-typical applications take higher priority. www.intelligentcio.com