Intelligent CIO Africa Issue 16 | Page 42

FEATURE: NETWORK MONITORING Sridhar Ivengar says that using streaming applications to watch sports matches can impact your bandwidth to understand what the impact is. You can, therefore, be proactive about this so the IT administrator knows the problem before the customer logs in and uses these services. “In the cricket-loving parts of the world, when there is a match, people follow it, just like a football match, by using streaming applications. That has an impact on your bandwidth and the applications slow down because people are using them for their personal need. “One of our customers used our product to identify the specific IP address of the user who was running these applications and they were able to quarantine them or put it on a low priority track so it did not impact the corporate network. This is an example of how a customer used our product to ensure 42 INTELLIGENTCIO /////////////////////////////////////////////////////////////////////// IT’S NOT JUST ABOUT NETWORK PERFORMANCE, IT’S ABOUT ALL THE COMPONENTS OF THE ENTIRE BUSINESS, LIKE THE SERVERS, APPLICATIONS AND DEVICES. their networks did not slow down. When it comes to performance optimisation, one thing that everybody needs is tools, like performance monitoring tools or bandwidth monitoring tools. “If you are a business that is running its applications on a public cloud infrastructure, like Amazon or Microsoft, we have tools that can monitor performance of these applications. “It’s not just about network performance, it’s about all the components of the entire business, like the servers, applications and devices. And in today’s world, a lot of people are running their applications on the cloud so monitoring extends to that as well. “The key is to have all these different tools in place that gives you visibility. “It’s about the customer experience and if the application can react quickly and is always available to provide the service.” n www.intelligentcio.com