Intelligent CIO Africa Issue 16 | Page 21

//////////////////////////////////////////////////////////////////////////////////// TRENDING SERVICENOW RESEARCH UNCOVERS SECURITY’S PATCHING PARADOX ServiceNow report reveals that 63% of EMEA security professionals plan to hire for vulnerability response over the next 12 months. S erviceNow Inc has released new research, Today’s State of Vulnerability Response: Patch Work Demands Attention based on a survey conducted with the Ponemon Institute. The report uncovered security’s ‘patching paradox’ – hiring more people does not equal better security. While security teams plan to hire more staffing resources for vulnerability response they won’t improve their security posture if they don’t fix broken patching processes. Firms struggle with patching because they use manual processes and can’t prioritise what www.intelligentcio.com needs to be patched first. The study found that efficient vulnerability response processes are critical because timely patching is the most successful tactic companies employed in avoiding security breaches. ServiceNow surveyed nearly 3,000 security professionals to understand the effectiveness of their vulnerability response tools and processes. “Adding more talent alone won’t address the core issue plaguing today’s security teams,” said Philip van der Wilt, General “ FIRMS STRUGGLE WITH PATCHING BECAUSE THEY USE MANUAL PROCESSES AND CAN’T PRIORITISE WHAT NEEDS TO BE PATCHED FIRST. INTELLIGENTCIO 21