Intelligent CIO Africa Issue 16 | Page 80

INDUSTRY WATCH Regardless of the size or type of property, every hotel operator that wants to remain competitive and relevant will have to embrace IoT devices to enable next- generation guest experiences, according to Graeme Kane, Hospitality Business Development Manager, Middle East, Mediterranean and Africa at Aruba. The smart hotel of the future: Transforming the guest experience in Africa 80 INTELLIGENTCIO www.intelligentcio.com