INTELLIGENT BRANDS // Software for Business
SUSE Select Services unveiled
to fast-track software-defined
infrastructure
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T
o put customers on the fast track to
a software-defined infrastructure,
SUSE has unveiled SUSE Select
Services for its OpenStack cloud and
enterprise storage solutions.
This fixed-price service offering is a
blend of consulting, premium support
and knowledge transfer designed to
jump-start implementations and
integrations of these key software-
defined infrastructure components.
Solutions are implemented quickly
and smoothly, easing data centre
transformation for enterprise customers.
After implementation, SUSE Select Services
provide proactive maintenance and
premium support plus access to a customer
success manager who is the customer’s
advocate within SUSE.
“The pace of business and technology
is changing the data centre and many
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organisations need to review and implement
new solutions to stay ahead, and in some
cases, catch up,” said Matthew Lee, Regional
Manager for SUSE Africa. with SUSE consultants who will help quickly
design and deploy their solutions and
provide knowledge transfer to ensure staff
have necessary skills.
“More than 95% of enterprises believe
software-defined infrastructure is the future
of the data centre. SUSE OpenStack Cloud
and SUSE Enterprise Storage are important
components of that transformation and
with Select Services, we will provide our
customers with a cost-effective and flexible
path to a fast start in these key software-
defined infrastructure technologies. We
know that a trusted relationship with
dedicated experts ensures long-term
success for our customers.” Systems and solutions will continue
to run smoothly with specialists who
provide proactive support, monitoring
and maintenance checks. As business
demands change, customers can continue
to maintain access to technical experts and
customer advocates.
Because no two customers are exactly alike,
SUSE Select Services are available via three
different tiers featuring increasing levels of
service and access. For a single fixed price,
organisations can jump-start their software-
defined infrastructure implementations
Al Sadowski, Research Vice President at
451 Research, added: “There is tremendous
demand for people with software-defined
infrastructure expertise and experience, so
finding and retaining talent are among the
main challenges for an enterprise deploying
OpenStack or Ceph. By providing knowledge
transfer and support services, SUSE is
helping enterprises build their own skills and
expertise and realise a return on software
investments more rapidly.” n
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