Intelligent CIO Africa Issue 19 | Page 28

EDITOR’S QUESTION HOW IMPORTANT IS WI-FI AND CONNECTIVITY IN THE WORKPLACE? ////////////////////////////////////////////////////////////////////////////////////////////////////////// R uckus Networks, an ARRIS company, and World Wide Worx, has released the results of a new study, Wi-Fi in South Africa, which highlights the usage, priorities, intentions and attitudes regarding Wi-Fi technology and its deployment in Smart Cities. “The research reveals the growing importance of Wi-Fi for both business use and local Smart City project roll-outs,” said Arthur Goldstuck, Managing Director at World Wide Worx. “While the need for Wi-Fi is growing, there are still a few hurdles that South Africa need to overcome if we are to truly reap the benefits of pervasive connectivity.” Wi-Fi is critical in corporations The research shows that 97% of corporations and 95% of small businesses use Wi-Fi internally, with over half stating the need for Wi-Fi access everywhere as very important. This statistic indicates that Wi-Fi has become critical to employee activity and further demonstrates the trends for small businesses are in line with larger enterprises. 28 INTELLIGENTCIO However, despite the enthusiasm for pervasive Wi-Fi, large businesses in South Africa limit out-of-office use, solely depending on in-house use. • Half of the respondents said their entire staff are using Wi-Fi internally, with the rest reporting a sliding scale • External use, on the other hand, flipped this trend around, with 59% saying they did not allow external use of Wi-Fi to access the corporate network, with a sliding scale declining to 13% saying they allowed all staff to access the network from external Wi-Fi Wi-Fi quality is more important than cost It is a common misconception that, when making a purchasing decision, businesses consider the low cost of a provider’s service above all else. This study shows that this is untrue for Wi-Fi services. The four findings for cost, quality, speed and constant connectivity for Wi-Fi are: • 94% of respondents ranked quality of Wi-Fi connection to be the most important factor, followed by speed and constant connectivity ranked both at 92% • Cost ranked last out of the four options at 81% • 93% of respondents said all four factors, quality of connection, speed, constant connectivity and cost were equally important Findings for uses of Wi-Fi indicated the following: • 86% of large businesses predominantly use Wi-Fi for IoT security and monitoring, 80% for connection to the intranet and 70% for cloud integration and adoption • Small businesses use Wi-Fi predominantly for connection to the Internet and Intranet (95%), followed by cloud adoption and IoT integration “This research indicates that a strong reliable Wi-Fi network is critical for South African businesses and Smart City deployments,” said Riaan Graham, Sales Director for Ruckus Networks, sub-Saharan Africa. “Although there are still several hurdles to overcome, it is reassuring to see a widespread belief that Smart Cities can provide value to the economy and citizens, with Wi-Fi as the ‘glue’.” www.intelligentcio.com