CONTENTS /////////////////////////////////////////////////////
ISSUE 19
Managing Partner Richard Judd richard @ lynchpinmedia . co . uk
Managing Partner Stuart Lynch stuart @ lynchpinmedia . co . uk
61 INTELLIGENT TECHNOLOGIES
61
Managing Editor and Editor , Intelligent CIO Middle East Mark Bowen mark @ lynchpinmedia . co . uk
Editor , Intelligent CIO Africa Paul Rogers paul @ lynchpinmedia . co . uk
Editor , Intelligent CIO Europe Alix Pressley alix @ lynchpinmedia . co . uk
Editor , Intelligent CISO Jess Phillips jess @ lynchpinmedia . co . uk
Editor , Intelligent Tech Channels Arun Shankar arun @ lynchpinmedia . co . uk
Head of Design and Production Pippa Sanderson pippa @ lynchpinmedia . co . uk
Web and Graphic Designer Josh Peace josh @ lynchpinmedia . co . uk
Junior Graphic Designer Lorna Murphy lorna @ lynchpinmedia . co . uk
80
85
87
91
94
INDUSTRY WATCH : Workforce experiences to match customer experiences : The next frontier for telco success .
INTELLIGENT VERTICAL : Can South Africa shape its economy with service ?
TECH TALK : Top five ways that DevSecOps isn ’ t like sport .
GET TO KNOW : Riaan Graham , Director Sales , sub- Saharan Africa , Ruckus Networks .
FINAL WORD : Four hidden costs and cybersecurity risks of sudo .
91
Sales Director Fred Dubery fred @ lynchpinmedia . co . uk + 971 55 974 3800
Sales Executive Carlos Moreira carlos @ lynchpinmedia . co . uk + 44 738 8933276
Marketing and Operations Manager Curtis Driscoll curtis @ lynchpinmedia . co . uk
Lynchpin Media © 2018
Intelligent CIO Africa is a Lynchpin Media publication for IT professionals with an interest in Africa . If you wish to subscribe for regular copies , then please email : info @ lynchpinmedia . co . uk
Lynchpin Media is a boutique publisher registered in the United Kingdom . Company number 8096230 5 Burnside Court Leominster Enterprise Park Herefordshire HR6 0LX
69
If you enjoy reading the magazine , then keep in touch with the very latest information and events affecting you and your business by subscribing to our weekly newsletter . SIGN UP AT : info @ lynchpinmedia . co . uk
4 INTELLIGENTCIO www . intelligentcio . com