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NETSHIELD GSM POWER MONITOR IOT GATEWAY HELPS CUT SUPPORT COSTS
Inus Dreckmeyr , CEO at Netshield South Africa
Netshield has launched its next generation Inline GSM Power Monitor IoT Gateway . It is the ideal accompaniment for businesses looking for a cost effective and easy to deploy means to remotely monitor for business disruptions , such as power , temperature , humidity , flooding and even door contacts on their client ’ s sites . The device is particularly relevant for business-critical environments where the delivery of services depends on third party facilities like utility power and building HVAC systems for cooling .
The device includes kettle type connectors ( C13 / C14 ) at both ends , making it easier to through feed power to critical devices . With this addition it is now able to monitor several optional extra environmental factors beyond just power , and with the inclusion of a REST API , it can be incorporated in a host of third-party event management applications , saving a customer time and money while at the same time increasing service levels .
“ This is the perfect device for companies who have support SLA ’ s in place with customers ,” said Inus Dreckmeyr , CEO at Netshield South Africa .
“ Once deployed inline , through feeding enables the power to be fed to critical networking devices such as remote equipment ATMs and cabinets .
“ It will then dynamically alert administrators and deployed event management software , via the IoT protocol MQTP , when there is a power disruption , spike in temperature , flooding , changes in humidity or a door left open .
“ This ensures that you can react and respond to potential service disruptions by proactively informing your clients of support issues as they happen , without a client having to make the call to advise you of a problem . This saves on the costs associated with support personnel making lengthy calls to establish the source of a problem and eliminates the wasteful need to dispatch technical call-out staff on issues such as power failures on remote sites .”
The Netshield Inline GSM Power Monitor includes features such as utility mains power detector ( single phase and optional three phase ); GSM unit with a Micro SIM socket ; an internal GSM Antenna ; an internal Lithium-ion polymer rechargeable backup battery ; charger and sensor interfaces .
Through ‘ phantom feeding ’ of power directly to the sensors from the gateway unit , temperature , humidity , flooding and door contacts can be monitored , and alerts sent when anomalous behaviour occurs . For instance , administrators can set acceptable ranges for temperature and humidity , and when there is a deviation that is above or below this range the unit will send an alert .
For environmental health checks , the unit can also be set up to send regular status updates such as single or repetitive time delayed event alerts or provide you with a ‘ once a day ’ heartbeat status of the environment if no alarms occurred during the day .
Once deployed , a unit ( or multiple units ) can be set up to send information into any telemetry port in the cloud or your private environment . Making use of the integrated REST APIs , the database can be prepared for integration into event management systems , ticketing systems , call centres , ITSM or any requesting third party API environment with ease .
Alternatively , the units can be managed through custom built dashboard or in the absence of a monitoring tool a customer can request Netshield to assist it in developing a bespoke dashboard tailored for their environment .
“ The units dynamically read any configuration changes that have been made each time a connection is established to the centralised event database ,” added Dreckmeyr .
“ If configuration changes have been set in the database at the configuration layer – the unit automatically reconfigures before the next information or data transfer .
“ We have also retained the option for the device to generate an onward message via email from an event trigger in the database , directly to a customer . This ensures that clients are automatically notified of a potential problem .
“ We have also added optional GPS / GNSS location into the unit , allowing you to enter GPS co-ordinates into the database to clarify the location of each unit in an installation for maintenance purposes .”
With its on-board Lithium-ion polymer backup battery with up to two days battery life , it can continue to send alerts if the power goes down . It also has status indicators and front-mounted LED indicators to show network and functional statuses . • www . intelligentcio . com INTELLIGENTCIO
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