Intelligent CIO Africa Issue 28 | Page 3

/////////////////////////////////////////////////////////////////////////// 42 FEATURE: Retailers have no choice but to chase customer experience CASE STUDY: Coricraft transforms customer delight and delivery with solution 46 PROJECT LATEST: Latest updates from Ghana, Zimbabwe, Morocco and Malawi EDITOR’S QUESTION: What can organisations do to prevent cloud application attacks? TALKING BUSINESS: Choosing the right business management system FEATURE: The critical success factors for a successful transformation CIO OPINION: Check yourself before you recommend yourself COUNTRY FOCUS: Innovation at the heart of Egypt’s capital strategy www.intelligentcio.com INTELLIGENTCIO 3