COUNTRY FOCUS:
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conducting transactions online. It is now
a fundamental element of doing business
whether you are in government, running a
multinational organisation, or just launched
a start-up. Even consumers have a better
understanding of digital, thanks to the
pervasiveness of social networking, music
and video streaming services, and instant
communication platforms.
potentially content). This is also creating
opportunities for other businesses to launch
solutions that deliver value through digital
means. Cloud services, data analysis,
business intelligence, IoT and more are just
some examples of how technologies can
bridge the divide between traditional views
and digital ones.
Business applications
For example, telecommunications operators
are seeing changing consumer usage (from
voice calls to data-driven services) impacting
on their business strategies. Utilising a
Digital Transformation-led approach,
they must adapt and look at increasingly
innovative ways to deliver services (and
www.intelligentcio.com
New software applications that integrate
chatbots, IoT capabilities, Machine
Learning or Blockchain capabilities, enable
businesses to be agile, empowering them
to compete as a modern and integrated
enterprise of today.
Ricardo Flores, Senior Regional Manager of
SADC Applications at Oracle
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