Intelligent CIO Africa Issue 30 | Page 25

+ EDITOR’S QUESTION TRENT ODGERS, CLOUD AND HOSTING MANAGER FOR SOUTHERN AFRICA AT VEEAM /////////////////// T he ways businesses leverage cloud to manage and maximise the value of their data continue to evolve. Following the launch of Microsoft Azure and Huawei Cloud in South Africa recently and with Amazon Web Services (AWS) set to open new data centres in the first half of 2020, the years when adopting cloud-based solutions felt like the first step into some brave new world are well and truly behind us. However, this is ushering in a new era of multi- cloud deployment, which is a nod towards the fact that businesses are increasingly using different clouds for different purposes at different times. For example, a business may wish to store data from its fastest growing business unit in Google Cloud for scalability at relatively low expense but use AWS for its R&D databases to enjoy the benefits of AI and voice-assisted search. Yet, multi-cloud is not a silver bullet that can fix all availability challenges. Things like data storage, control, backup, continuity, costs and complexity of implementation need to be considered, especially given how the service offerings from cloud providers differ. In South Africa, many companies are looking at either reducing or eliminating tape backups from their environment. This migration will not only improve the customer experience, thanks to the better availability of data, but also ticks the regulatory boxes in terms of data storage and business continuity services. Some of the cost factors that need to be considered when it comes to a multi- cloud strategy are the monthly costs of www.intelligentcio.com connectivity and bandwidth, compute, storage, shared services, compliance tests and very important, ingress and egress costs (the cost of getting data into the cloud provider or getting that data out). Disaster Recovery-as-a-Service (DRaaS) with lower operational overheads and improved SLAs. Most businesses start with BaaS as it has the least impact on the ecosystem and can provide fantastic benefits. Some cloud providers have partnered with telcos to reduce or eliminate ingress and egress costs which is a major draw card, thus making it much easier to get into or out of cloud-based services. This also reduces vendor lock-in. The operational overhead and cost of tape, along with the slow RTOs have made it easier to justify BaaS. This along with seeding fast tracks the onboarding process even further. Veeam enables cloud service providers to deliver Backup-as-a-Service (BaaS) and Companies should put in place an action plan to ensure they are ready for this new cloud dynamic. INTELLIGENTCIO 25