Intelligent CIO Africa Issue 30 | Page 32

business ‘‘ TALKING //////////////////////////////////////////////////////////////////// Step 3 – Putting the basics in place Even though it might be tempting to over-complicate data analysis and presentation, decision-makers should instead focus on getting the basics in place and building the foundation around that. This entails partnering with the right service provider that can provide guidance from application development all the way through to analytics and BI management. For our implementation, the scope was very focused. This, in addition to a client that was mature in terms of a technical understanding, contributed to a smoother process that did not have to be overcomplicated. Step 4 – Teamwork The success of a rapid BI implementation depends as much on the technical skills as it does on how well partners work together, their understanding of requirements, and managing expectations around training and guiding people on how the system works. During the implementation, the customer was willing to contribute what was required from their side. They were very engaged 32 INTELLIGENTCIO throughout the process and invested from day one in terms of project delivery and the development platform. Step 5 – Change management Directly impacting the speed of BI is change management. If employees are included in the journey to implementation, then there will likely be more inclusive buy-in. Furthermore, an adaptable, progressive, and flexible mindset from management to challenge the status quo is also vital. Finally, the CEO also needs to agree to the process and align objectives. This is as much a top-down as it is a bottom-up approach. Again, with the project, the client was completely focused on ensuring people not only buy in to the new solution, but also invested in training them to familiarise staff with the solution. By incorporating all these elements, using trusted service providers, and relying on third-party data integration partners with proven track records, companies do not have to be stuck rolling out BI over several months. Instead, as we have shown, implementation can be done more rapidly, yielding faster results, and experiencing benefits as quickly as possible. n www.intelligentcio.com