PROFILE
by work experience. Therefore, graduate
programmes are very important.
Can you provide an update regarding
the security compliant measures that
have been implemented for credit
card payments?
We work very closely with Mastercard
and Visa and are currently undergoing
a PCI DSS compliance to that all of our
organisation is compliant.
We do not store any credit card details; all
payment card details go through Payment
Gateway and that is why we do an annual
compliance check. It’s a very tough process
but it has its merits and one of my first
objectives when joining SANParks was for it
to be PCI compliant.
Are there any other recent
implementations that you can
talk about that you have been
involved with?
We’re getting our customer management
solution in place, and we’re working with a
service provider on that. There are a number
of other opportunities that we’re looking at
from a modernisation perspective.
We will be fully implementing Wi-Fi in all of
our parks and have a really connected park.
IN ANY ORGANISATION, YOU HAVE
THE RISK OF A HACK BUT THERE
ARE MANAGEMENT RESPONSES TO
IT AND TASKS THAT HAVE TO BE
EXECUTED DAILY.
We are a public entity, so we don’t have
the luxury of having all of the capital to just
invest and fast-track our programmes. The
OpenText implementation for us meets all of
our compliance requirements.
What are the security implications
when running the software?
As part of our modernisation programme,
we have an outsource service provider that
has established a security operation centre
that looks at proactive management of
our security.
In any organisation, you have the risk of a
hack but there are management responses
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