NEWS
International
accreditation
reduces risk
Vox delivers IaaS
monitoring solution
X
perien has achieved British Standards
Institution (BSI) accreditation to
comply with international high-quality
standards and also to enhance its existing
service offerings.
The certification confirms that Xperien
operates a Quality Management System
(QMS) that complies with requirements
of ISO 9001:2015 for the Collection and
Disposal of IT assets and equipment.
Xperien Office Manager Ruth Mokwena says
proper accreditation means being assessed
against internationally recognised standards.
“We are proud to be ISO certified, it means
we truly operate to the highest levels of
quality and service,” she said.
“ISO 9001:2015 helps us demonstrate the
ability to consistently provide products and
services that meet customer and regulatory
requirements. It also serves as a tool to
restructure our processes and make us more
efficient at what we do, which in turn brings
many benefits, including satisfied customers,
management and staff.
“This accreditation reduces the risk to
our customers and gives them complete
confidence that we have been independently
evaluated for our competence and
performance capability. ISO 9001:2015
allows us to adapt to a changing world, it
enhances our ability to satisfy our customers
and provides a coherent foundation for
growth and sustained success.”
8
INTELLIGENTCIO
W
ith the Infrastructure-as-a-Service
(IaaS) market expected to exceed
US$76 billion by 2022, local companies
are investigating how best to embrace
this shift as they migrate to the cloud.
Therefore, integrated ICT and
infrastructure provider, Vox has unveiled
its IaaS Monitoring solution to help
simplify the transition.
“Even though the cloud environment is
secure, a shared responsibility approach
has to be applied. Depending on the cloud
service model used, the client still needs
to take responsibility for the security of its
own servers. It is in this space where our
offering comes into its own. The solution
comes in two versions – monitoring and
monitoring with patch management.
“Traditionally, IaaS offerings provide
customers with the platform to run their
services,” said Barry Kemp, Head of
Managed IT at Vox. “Even though many customers have
their own internal IT resources, they
are often focused on other strategic
activities with patch management
falling by the wayside.
“However, when it came to taking care
of their servers and systems, they had to
do it themselves. And while this provided
them with complete control over their own
implementations, inevitably the ongoing
maintenance became problematic.” “With the Vox solution, they can
continue delivering on their business
objectives with us taking care of the
onerous patching work and other server
monitoring functions as it impacts their
IaaS solutions.”
www.intelligentcio.com