Intelligent CIO Africa Issue 36 | Page 32

business ‘‘ TALKING //////////////////////////////////////////////////////////////////// To this end, Decision Inc has developed a proven methodology for implementing the organisations’ Intelligent Enterprise journey. This is easily illustrated through a simple equation that defines the journey within achievable and relevant parameters. This allows for the organisation to build out greater insight into the end state where the variable state is lower and certainty substantially higher. X (start) + Y (route) = Z (end state) For example: 8 + X = 15 Start + route = end state Scenario 1: Clear start and end With a clear understanding of our Start Point and our End State, the process is now to define how to apply resources and build a change and implementation program to drive the transformation by working towards a measured outcome Scenario 2: Unclear Start Point but clarity on the End State The challenge often comes when we do not have 100% clarity of our start point. Our data platforms health, data quality, organisational maturity and understanding of our current state. This risk faced is that if we assume we are better than we are and build a change program to achieve our end objective, we may not actually land up at our intended solution. “ IF THE ORGANISATION CAN BUILD OUT GREATER INSIGHTS INTO THE END STATE, THEN ITS VARIABLE STATE WILL BE LOWER AND CERTAINTY SUBSTANTIALLY HIGHER. Scenario 3: Unclear End State All too often, organisations kick off change and technology projects without a very clear definition of the End State and what they intend to experience when they get there. This leaves the organisation chasing a target that isn’t clear and can be biased heavily by people’s opinions of what the End State should look like. even though they don’t know what they want from it. The reality is that most companies only look at the future state around 40% of the time. Everybody is focused on the now. With good reason. The influx of technology, data and platform keeps thousands of digital balls in the proverbial air and the enterprise is expected to juggle these with a dexterity that few have the time or ability to develop. But every business needs a clear idea of the end game in order to know where they are going and how they are supposed to get there. Now is the time to begin at the end. “We are witnessing more disruption in human history over the next 10 to 20 years than what we have seen in the last 20,000 years. Prediction: 60% of Fortune 1000 companies will be out of business in just 10 years.” – Singularity University. If the organisation can build out greater insights into the end state, then its variable state will be lower and certainty substantially higher. Decision Inc’s transformation methodology is a packaged approach to the assessment of the organisation’s current state and the development of a robust and agile framework that helps it to achieve its future state. The methodology encompasses every aspect of the process from change management to problem resolution, to realising full enterprise potential. Scenario 4: General uncertainty Realising potential In this example, what happens if we assumed the start was eight, but it was actually four? Going seven steps forward would not enable us to get to our intended End State. Many companies embark on transformation programmes without clarity on all three options. This is often where the business and its people feel pressure to do something, Every business in every market is in a significant state of flux and the problem for many is that there is a critical shortage of expertise and skills in the market to enable organisations to lead these changes. Decision Inc’s global Knowledge Platforms provides clients with proven approaches that have been built in multiple markets and bring the best learnings and shared insights to the customer. In a world where all organisations must start the journey to being more intelligent, the change framework and approach is a very important tool to ensure that the investment decisions the business makes in technology, process, capability and change is aligned to the company’s future strategy. n 32 INTELLIGENTCIO www.intelligentcio.com