Intelligent CIO Africa Issue 37 | Page 16

LATEST INTELLIGENCE ENTERPRISE REQUIREMENTS FOR ROBOTIC PROCESS AUTOMATION SCALABILITY, RESILIENCY, AND INTEGRATION ARE KEY FOR ENTERPRISE-GRADE RPA S SUMMARY In brief Download whitepaper here Business leaders evaluating robotic process automation (RPA) solutions should consider whether what is on offer is truly enterprise grade or not. Does the RPA solution offer scalable architecture, comprehensive security, monitoring, and resiliency? Piecemeal approaches to process automation are not cost-efficient, offer limited scalability, and reduce agility in responding to changes in business requirements. It is important to develop and implement a holistic approach to integrating RPA with business process management suites (BPMS) and IT process automation (ITPA) tools for end-to- end process automation. Ovum view RPA has emerged as one of the priorities on business-IT agendas and for good reason: it involves 16 INTELLIGENTCIO the use of software robots (or bots) to automate repetitive, mundane tasks that have traditionally been done by people. RPA’s value proposition is attractive for any organization that relies on human labor for routine knowledge-process work, especially repetitive, high-volume transactional functions. But RPA as a technology discipline is evolving and can do much more. Along with BPMS, ITPA tools, and machine learning capabilities, it can enable end-to-end process automation, not just automate swivelchair processes. Core capabilities to look for in an enterprise-grade RPA solution include • a modular and scalable architecture • comprehensive security and governance • support for recording in a variety of user-interface (UI) environments • centralized monitoring, visibility into bot operations, and exception management • bot resiliency. n www.intelligentcio.com