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EDITOR’S QUESTION
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CLINTON SCOTT,
MD AT TECHSOFT
INTERNATIONAL
C
Collaborate with business leaders and expand
your audience
Aside from reviewing the impact of IT on key enterprise projects and
determining how the IT department can best be deployed to support
the organisation’s future goals, IT leaders need to go beyond the
comfort of engaging with their internal customers alone. In order
to realise the full potential of digitisation, they have to expand
their audience externally and devote time
to addressing the needs of an enterprise’s
external customers too. Further, CIOs must
challenge their team’s understanding and
assumptions of how well they are supporting
business leaders, meeting product and/or
service priorities and goals. This will help them
better define how to get the most out of
digital strategies and enablement.
Prepare your team to cope
with change
IT teams are already struggling to keep pace
with next-generation technologies and other
emerging trends. Added to this are numerous
variables, including the outcomes attained
from collaborating with business leaders and
expanding an audience, that introduce even
more change into the processes needed to be
undertaken by IT departments.
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In this environment, IT leaders must be sure to enable their teams to
better map and understand the rapid technological changes that are
re-forming their learning spaces. They must instil a culture of learning
that embraces change and that can adapt to an ever-changing
environment. Change must become a cultural norm and your teams
must have the tools to cope with it.
“
Adopt a data driven strategy and centralise data analytics
MORE AND
MORE CIOS ARE
EMBRACING THE
EMERGING TREND
TOWARD MOVING
TO A MORE
CENTRALISED
DATA ANALYTICS
APPROACH.
As technology and business activities
continue to align, and as our ability to collect
and mine data continues to grow, it will
become increasingly important for IT leaders
to double-down on performance metrics.
More and more CIOs are embracing the
emerging trend toward moving to a more
centralised data analytics approach.
Especially in light of the fact that analytics
is increasingly performed on a much larger
scale, and in real time. IT engineers, data
scientists and individual business units will
have to work together more closely to ensure
that business investments are delivering
insightful, actionable insights that propel the
business forward. Data is the key to unlocking
digital success. It is in a CIO’s best interests
to make sure his teams are addressing and
facilitating its use in business. n
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