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34
ISSUE 38
CONTENTS
09
16
19
22
24
26
30
34
38
42
NEWS: Latest news round-up from across Africa 46
LATEST INTELLIGENCE: Whitepapers from
Cylance and Red Hat 50
TRENDING: Study shows 93% of attempted
mobile transactions were fraudulent
INFOGRAPHIC: ServiceNow research shows that
security breaches increased in 2019
42
FEATURE: Choice, mobility and convenience
drive customer experience
CASE STUDY: Cracking Machine Learning to
speed up client service
46
PROJECT LATEST: Updates from Egypt, Kenya,
Ghana and Ivory Coast
EDITOR’S QUESTION: What are the benefits of
using an on-premise data centre?
TALKING BUSINESS: Remote working due to
coronavirus? Here’s how to do it securely
FEATURE: AI helps unlock the potential of banks
CIO OPINION: The CIO’s role in delivering value
within a changing cloud ecosystem
COUNTRY FOCUS: Tech projects that are shaping
Ethiopian companies
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