Intelligent CIO Africa Issue 42 | Page 38

CIOopinion OPINION “ ONE OF THE CHALLENGES MOBILE OPERATORS FACE IS HIGH CONTENTION RATES. THIS MEANS THAT THE MORE USERS ARE ON THEIR NETWORKS, THE SLOWER ACCESS BECOMES. Jacques du Toit, CEO, Vox Fibre critical to serving the country at its moment of need The lockdown enforced on many due to the spread of Coronavirus could change the way employees work even after the pandemic. Jacques du Toit, CEO, Vox, said many companies have been forced to look at new ways of working and how to engage with each other. South Africa has joined several other countries around the world in locking down to limit the spread of the Coronavirus. But beyond the impact this has had on people’s lives, it has highlighted how essential access to reliable, high-speed fibre infrastructure has become for the economy to keep going. It should come as no surprise that the government has identified it as a critical service. Fortunately, many people are still able to work remotely and fulfil most of their job requirements, albeit in a digital-centric way. Broadband penetration is critical to the economy – in a study conducted by the World Bank it was proven that for every 10% increase in broadband penetration there is an increase between 1.19% and 1.35% rise in GDP. South Africa is in desperate need for all kinds of economic stimulus and hence the importance of keeping these services running during a lockdown period. Of course, this entails more than just video conferencing and sending more emails. It reflects a fundamental shift in business approach that will enhance how companies operate. Once the lockdown ends, the landscape would have evolved to such an extent that nothing will return to normal. This push to allow for working from home has put pressure on IT departments to ensure systems still run smoothly. If anything, it has illustrated that ageing connectivity such as ADSL can no longer be relied upon. And while much is made about the user-friendliness of wireless technologies such as 4G, LTE and 5G, the high cost of mobile data and the incapacity of the networks to deal with 38 INTELLIGENTCIO www.intelligentcio.com