Intelligent CIO Africa Issue 42

AFRICA Providing Unparalleled Technology Intelligence A PUBLICATION ISSUE 42 // www.intelligentcio.com EMPATHISING WITH CUSTOMERS How a better business relationship can lead to prosperity CRITICAL CHALLENGE Experts discuss risks as IT and OT networks converge BUSINESS CONTINUITY Bank’s cloud-first business model weathers disruption AUTOMATED EFFICIENCY Sasfin, an independent banking and financial services group based in Johannesburg, is benefitting from automated compliance support, more efficient reporting processes and increased accuracy, after deploying a Synthesis solution. Intelligent Data Protection Partner Intelligent Education Partner Global Innovation Partner Intelligent Cyber Security Partner Intelligent Data Security Partner Intelligent Partner Intelligent Workflow Partner Intelligent Partner Intelligent Supporting Partner