Intelligent CIO Africa Issue 55 | Page 65

LEGACY BACKUP WAS SLOW TO RECOVER SAP , SOMETIMES PREVENTING ACCESS TO DATA FOR HOURS OR EVEN DAYS .
INDUSTRY WATCH

LEGACY BACKUP WAS SLOW TO RECOVER SAP , SOMETIMES PREVENTING ACCESS TO DATA FOR HOURS OR EVEN DAYS .

Data protection is a critical yet sometimes neglected part of an enterprise resource planning ( ERP ) system , but not for Isuzu Motors South Africa ( IMSAF ). When legacy backup began to slow down as it recovered SAP , IMSAF shifted into high gear and sought a replacement . Slow recovery can knock SAP offline for hours or even days , putting revenue streams at risk . That ’ s why IMSAF turned to Veeam , a backup solutions vendor that delivers cloud data management . Veeam provides a single platform for modernising backup , accelerating hybrid cloud and securing an organisation ’ s data . With 365,000 plus customers worldwide , including 81 % of the Fortune 500 and 66 % of the global 2,000 , Veeam customersatisfaction scores are the highest in the industry .

Today , the vendor ’ s global ecosystem includes 70,000 plus partners , including HPE , NetApp , Cisco and Lenovo as exclusive resellers . technologies and for us that includes SAP ,” said Loren Meyer , CIO , IMSAF . “ Dimension Data built a robust IT infrastructure for us and recommended a replacement for legacy backup because it didn ’ t adequately protect SAP .”
Protecting ERP systems such as SAP is a concern for many businesses . According to the Forbes Technology Council , 89 % of companies surveyed worry about ERP downtime and they estimate subsequent damage could cost US $ 5 million . “ Legacy backup was slow to recover SAP , sometimes preventing access to data for hours or even days ,” Meyer said . “ Data related to automotive parts and vehicle information is integral to our production facilities . Without it , bakkies ( small pick-up trucks ) and trucks can ’ t be sold to dealers or customers and dealers can ’ t order parts from our warehouses . If we had continued using legacy backup , our revenue streams would have suffered .”
Loren Meyer , CIO , Isuzu Motors South Africa
The business challenge The Veeam solution
In 2017 , General Motors ( GM ) divested from South Africa during a global restructuring process . Isuzu Motors purchased GM ’ s manufacturing facility and GM ’ s share in Isuzu Truck South Africa . IMSAF was born . One of the top priorities during the divestiture was for IMSAF to build its own IT infrastructure . GM had provided IT services from the United States during the joint venture , so now it was up to IMSAF to support the business .
IMSAF turned to Dimension Data for help . Renowned for its expertise in infrastructure design , optimisation and management , Dimension Data has more than 8,000 clients worldwide , including 70 % of the Fortune 100 and 60 % of the Fortune 500 .
“ We chose Dimension Data because they have the skills and staff to bring together the world ’ s best
IMSAF replaced legacy backup with Veeam Backup and Replication . “ Veeam protects our revenue streams by radically reducing the risk of downtime ,” he said . “ Recovery speed increased by 99 %, making SAP available all the time . That means we always have access to the critical data that enables bakkies and trucks to be sold to dealers and customers – without delay or interruption . Vehicle sales grew by nearly 9 % between 2018 and 2019 , and Veeam supported that growth .”
Veeam is an SAP-certified backup and recovery solution . The Veeam Plug-in for SAP HANA lets IMSAF manage backup and restore natively through backint integration . The plug-in functions as an intermediary between SAP HANA and the Veeam backup repository ; therefore , all backup and recovery operations are
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