Intelligent CIO Africa Issue 66 | Page 65

THE LAUNCH OF ORANGE SANTÉ IN CÔTE D ’ IVOIRE IS PART OF THE ORANGE GROUP ’ S STRATEGY TO BECOME THE LEADING DIGITAL OPERATOR AND A KEY PLAYER IN E-HEALTH .
INDUSTRY WATCH

THE LAUNCH OF ORANGE SANTÉ IN CÔTE D ’ IVOIRE IS PART OF THE ORANGE GROUP ’ S STRATEGY TO BECOME THE LEADING DIGITAL OPERATOR AND A KEY PLAYER IN E-HEALTH .

Orange and DabaDoc have partnered to launch “ Orange Santé ” in Côte d ’ Ivoire , a platform dedicated to e-health . The recently unveiled Orange Santé platform has been developed in partnership with DabaDoc , the Moroccan start-up in which Orange has invested .

Orange Santé ( Orange Healthcare ) is a platform dedicated to the health ecosystem in Africa which is aimed at both African patients and doctors . It provides access to several services such as online appointment booking , payment for remote consultations by the diaspora , digitized medical records and teleconsultations .
The Orange Santé platform is developed in partnership with DabaDoc , the Moroccan start-up , which has proven itself in the Maghreb over the past eight years . It addresses the issue of limited and unequal access to healthcare for African patients . Indeed , on the continent , there is still just one doctor per 1,000 inhabitants ( source GSMA ). Orange Santé ’ s ambition is to support the African medical sector to make up for the shortage of doctors affecting certain health districts , by allowing patients living in isolated regions to consult the specialist of their choice remotely .
Starting this summer , Côte d ’ Ivoire will be the first country in sub-Saharan Africa to benefit from the Orange Santé platform with online appointment booking . Other innovative services will gradually be added to the system by 2023 .
Orange Santé is particularly aimed at Ivorian healthcare facilities since it allows them to be listed on the platform , and to digitise the management of their healthcare centre , from making appointments online to creating the patient ’ s digitised medical record . The platform provides member healthcare professionals with greater visibility and flow management , while allowing them to improve their organisation .
Orange and DabaDoc signed a strategic partnership in June 2021 aimed at benefiting from DabaDoc ’ s technological expertise and Orange ’ s payment solutions to enable the development of digital solutions that quickly bring concrete benefits to patients and the entire African healthcare ecosystem .
The launch of Orange Santé in Côte d ’ Ivoire is part of the Orange group ’ s strategy to become the leading digital operator and a key player in e-health in Africa and the Middle East . The Orange Santé platform will be launched in other countries in sub-Saharan Africa by 2023 .
Orange is one of the world ’ s leading telecommunications operators with sales of 42.5 billion euros in 2021 and 137,000 employees worldwide at 31 March 2022 , including 76,000 employees in France . The group has a total customer base of 278 million customers worldwide at 31 March 2022 , including 232 million mobile customers and 24 million fixed broadband customers . The Group is present in 26 countries . Orange is also one of the leading provider of global IT and telecommunication services to multinational companies under the brand Orange Business Services . In December 2019 , the Group presented its new “ Engage 2025 ” strategic plan , which , guided by social and environmental accountability , aims to reinvent its operator model . While accelerating in growth areas and placing data and AI at the heart of its innovation model , the group will be an attractive and responsible employer , adapted to emerging professions .
Today , Orange is present in 18 countries in Africa and the Middle East and has over 137 million customers
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