Intelligent CIO Africa Issue 67 | Page 75

FINAL WORD smart experiences . The opportunity at the Edge is driven by many things , including smart applications powered by Artificial Intelligence ( AI ) and Machine Learning ( ML ), mobile devices , Internet of Things ( IoT ) technologies , data analysis , next-generation Wi-Fi , 5G communications , and “ edge-to-cloud computing .”
The new edge network combines AI , ML , and automation to continuously learn , predict , and adapt to changes , needs , and threats in real time . The new edge network utilises technologies and software to make sense of the resulting insights , enabling businesses to act and respond , optimising the experience for the customer or user wherever they are . Pushing intelligence out to the Edge will drive change in the design of our products , services , processes , and organisations , and transform how decisions get made – giving greater autonomy to the devices at the Edge .
Transformational Aspects of Edge-Based Strategies
Edge-based strategies are driving five critical shifts shaping the future of business and work :
User Empowerment – The technologies are enabling a fundamental redesign of the user experience – be they customer , student , patient , or employee – giving users the tools to define what they want , how they want it , and even how they want to pay for it .
Transformational Leadership – The scalability and rapid capability enhancements of exponentially advancing technologies such as AI , ML , IoT , and cloud
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