EDITOR ’ S QUESTION
ANDREA TUCKER , HEAD , R & D , E4
The biggest areas to be aware of for CIOs is to ensure they have the problem statements clearly thought through and documented . And document what success looks like . Make sure that you can quantify the benefits of a successful AI integration . You can ’ t assess a pilot successfully if you haven ’ t got these things documented . Listing criteria for success upfront makes the decision to
The biggest areas to be aware of for CIOs is to ensure they have the problem statements clearly thought through and documented .
proceed or not easier . These need to be meaningful to measure in business terms and they should explicitly link to the outputs of the AI work to be meaningful and measurable . If black and white metrics aren ’ t easy to ascertain , decide what level of improvement to expect in the business measure as a result of the AI work .
Make sure too that you don ’ t separate out tech from business – both stakeholders are important to update during the process and have all the necessary information at hand when it comes to the decision to proceed or not . Both stakeholders need to agree on whether metrics have been met and that the solution is scalable to ascertain if a business wide integration is possible .
Given that there are many technologies and disciplines that involve Artificial Intelligence , such as voice , visual , text recognition and incorporating services that automatically recognise speech , it ’ s critical that these must be part of an AI solution .
Without a doubt , AI will become more strategically significant with a focus on long-term scalability in the next five years for large organisations . But for end consumers like us , we can anticipate ‘ Alexa ’ and other similar home pods to travel with us . Alexa won ’ t just be turning your specific playlist on while you cook dinner , but she ’ ll be with you permanently : monitoring how your body is functioning and make suggestions on how to be healthier , she ’ ll be reading all your correspondence and writing your to-do lists , solve potential problems for you , submit your online shopping orders and pick the best delivery time . She may even be able to read our thoughts – what that looks like is almost inconceivable right now , but I ’ m sure it ’ s coming .
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