CASE STUDY
As one of over 100 banks in Nigeria , Access Bank decided that to raise its position from 65th in the country to first , it would need to start by transforming technology systems and creating a platform from which it can innovate and drive Digital Transformation . The bank started to rethink how it procures its systems , followed by a complete modernisation of an aging technology stack . With VMware solutions such as VMware vCloud Suite , Carbon Black App Control , and VMware Horizon , Access Bank has taken a bold step toward achieving cloud-based services that deliver the speed and agility its teams crave .
Access Bank leads in Nigeria
Listed on the Nigerian Stock Exchange since 1998 , Access Bank PLC is a leading full-service commercial bank operating through a network of more than 600 branches and service outlets and 3,000 ATMs . The entire network is connected via an innovative private cloud platform , delivering services to more than 45 million customers and connecting 28,000 employees in Nigeria . Access Bank has enjoyed Africa ’ s most successful banking growth trajectory over the last decade and is now rated as the number one bank in Nigeria by assets .
“ The story of Access Bank has been one of transformation from being at the bottom of the list of banks in Nigeria to being number one . There is no other bank in Sub-Saharan Africa that has the same number of active customers or which can say they have transformed operations so dramatically and successfully , all of which we achieved with technology and VMware ,” said Afolabi Ilesanmi , Head of Governance , Architecture and Planning at Access Bank .
A changing service model
As the Nigerian financial services market became more competitive , Access Bank faced a dwindled
FIVE YEARS AGO , WE SAT DOWN AND SAID IF WE ARE SERIOUS ABOUT DIGITAL TRANSFORMATION , WE NEED TO MOVE TO A SOFTWARE-DEFINED ENVIRONMENT INSTEAD OF BUYING MORE MIDRANGE SERVERS WHICH WERE TOTALLY UNSUSTAINABLE .
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