Intelligent CIO Africa Issue 77 | Page 3

CONTENTS

Providing Unparalleled Technology Intelligence
ISSUE 77
09
NEWS : Latest news round-up from across Africa
16
LATEST INTELLIGENCE : The latest whitepapers from Suse and IBM
19
TRENDING : Using cloud to reinvent the public sector in Africa
22
INFOGRAPHIC : South Africa exhibits highest increase in ransomware attacks

55

24
26
PROJECT LATEST : Updates from Algeria , Kenya , Ghana , Nigeria , Angola and Zimbabwe
EDITOR ’ S QUESTION : Under tough market conditions , IT spending comes under review and African CIOs

42

and IT decision makers need to relook at their annual and
quarterly plans . What should be their trade-off gameplan ?
30
TALKING BUSINESS : How to eliminate bad customer experiences and build a strong customer loyalty

74

Lynchpin Media and its publications look to maintain the highest standards in terms of quality of contents and images used . However , the current situation has led to some challenges with regards to photos and we apologise for any reduction in the quality of our products caused by this .
COVER STORY

19

30

50

34
38
42
46
50 55 64
67
71
74
FEATURE : Is hybrid work boosting or blocking enterprise innovation ?
CIO OPINION : C-suite is aware but not engaged on security
COUNTRY FOCUS : Small base , rapid growth in digital power
FEATURE : Building skills in asset management to deliver intelligent energy grids
CASE STUDY : Challenge of assigning Internet addresses
INTELLIGENT TECHNOLOGIES
INDUSTRY WATCH : Software defined storage necessary for AI , ML use cases
TECH TALK : F5 : How AI can be blended into IT automation security
GET TO KNOW : Tebalo Tsoaeli , Chief Information Officer , Johannesburg Stock Exchange
FINAL WORD : Telcos must reduce digital divide and carbon emissions
www . intelligentcio . com INTELLIGENTCIO AFRICA 3