NEWS
Gabsten Technologies launches internship , learnership programmes to waddress shortage of data skills
Gabsten Technologies , a data management consulting , support , and services provider , has launched internship and learnership programmes aimed at addressing the shortage of data management skills in South Africa . The programmes are designed to provide practical work experience to unemployed graduates , including internationally recognised training in data management , and to offer learnership opportunities to students currently studying towards a qualification in the Information Technology field .
The learnership focusses on offering Work Integrated Learning , WIL opportunities for students studying towards a qualification in IT , and who have completed the theoretical requirements for their course . The learnership is tailored to provide workplace experience and help students obtain their qualification , whilst it also offers access to recognised training in data management .
The organisation has collaborated with the Media , Information and Communication Technology Sector Education and Training Authority , MICT SETA for thee learnership , with the aim of supporting MICT SETA ’ s skills development initiatives focussing on scarce skills and addressing youth unemployment .
“ The organisation offers the interns specialised , globally recognised data management skills training in order to assure the program ’ s success ,” says Hemant Harie , Managing Director of Gabsten Technologies . Harie also highlights that the training and development programmes are in line with the objective of producing employable youth with pertinent and current qualifications , making them an asset to any organisation .
The minimum qualification requirements for the internship programme includes CompTia A + and N +, essential , with MCSA , preferred or alternatively certificates in IT technical support , IT systems support , and IT database or system administration . A diploma in IT and network management or a higher certificate in IT and support services is a definite advantage .
Hemant Harie
Financial services company MUA , implements SilverBridge Partner Portal to empower field agents
MUA , a regional financial services company committed to providing innovative insurance and financial solutions for communities in Mauritius , East Africa , and the Indian Ocean , partnered with South African financial services technology provider SilverBridge to digitalise its customer onboarding process .
One of the main challenges for MUA ’ s life insurance subsidiary was to reduce the turnaround time of issuing policies . To issue a client quotation , field agents had to use an Excel calculator on their laptops . Once this was done , the client had to complete a physical form , sign it , and then have the agent send the documentation to the office for processing .
“ We wanted to create an environment where our agents could focus on tasks which would bring more value while spending less time on onerous administrative functions .
MUA needed an integrated solution that would empower the organisation to support its agents and intermediaries with digital solutions while also providing access to real-time data and insights ,” says Arveen Ramdinee , Manager in the Information Systems Department at MUA .
“ We had to prioritise deliverables and identify the best implementation approach . This saw us working closely with SilverBridge with the collaboration so effective that one could say we were one integrated team . SilverBridge suggested we go with the minimum viable product approach , which was a gamechanger and enabled us to achieve all our deadlines ,” says Ramdinee .
“ Working with SilverBridge has enabled MUA to increase efficiencies . In the process , the organisation is now equipped to improve turnaround times on policy approvals , supporting the company ’ s growth objectives .
Arveen Ramdinee
As a business , MUA strives to be positioned as a modern , high-tech company that can be trusted by a new generation of clients . It was therefore imperative that we innovate the overall client service experience and SilverBridge was the right partner to help us do this ,” says Ramdinee .
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