Western Cape Blood Service holds a unique position as the sole provider of blood products in the region . The attack had a significant impact on the systems responsible for tracking blood from the veins of volunteer donors to the veins of patients . This disruption not only affected personal and health records but also prevented the service ’ s laboratories from conducting automated batch blood testing .

Dimension Data put together a team and started with terminating Internet access and isolating machines . In addition , CrowdStrike licenses were used in the remediation . CrowdStrike , on request from Dimension Data donated licenses to WCBS for a period to assist with the containment and recovery . This was followed by a forensic investigation to identify the full extent of the attack . of data that was under-utilised , both externally , in a customer-facing context and internally and brought in the Qlik solution suite .

Qlik integrates with ERP , process automation and digitisation platform , workshop system , telematics including GPS tracking for vehicles , trip management , and human resources management systems to produce advanced analytics . Qlik solutions , including QlikView , Qlik NPrinting and Qlik Sense , access , process and visualise data across operations in Africa .

Turn the pages to read more on these fascinating use cases inside Africa .

Moving forward , in our well-thumbed Editor ’ s Question section , we look at what executives from HPE , Equinix , Omnix International , Liferay have to say about how African enterprises should select an IT service outsourcing partner and which services should they outsource on a priority basis .

All of this and our range of thought leadership blogs , news , and trends in the pages ahead . Happy reading .

In our cover feature this month we look at how South African Unitrans has implemented Qlik stack to add value and faster decision making through analytics for its customers across Sub-Saharan Africa . Christo Röder realised that Unitrans was sitting on heaps

Arun Shankar Managing Editor

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