PROJECT LATEST
1
EGYPT
Canon has launched the first of its kind contact centre in Egypt . The call centre will serve as the central communication point for customers and will be the first telephone helpline service to be launched by Canon Central and North Africa . Skilled and experienced representatives will provide customer support . The Canon Contact Centre in Egypt , will commence operations in August .
2
ANGOLA
Liquid Dataport is seeing a surge of Internet traffic on its new West coast cable Equiano as a result of disconnection of multiple subsea cables . Liquid ’ s investment ensured that its Southern Africa customers did not experience a change in their network performance despite breaks in WACS and SAT – 3 undersea cable systems off the coast of DRC . Liquid Dataport ’ s decision to invest in multiple subsea cables was driven to ensure high availability for its customers , particularly in such situations .
3
3
SIERRA LEONE
IP Infusion , manufacturer of carrier-grade networking software , announced that Pine Networks , a systems integrator based in Paris , has chosen its OcNOS Network Operating System to provide a disaggregated networking solution for Africell , a mobile services provider based in Sierra Leone .
Africell offers e mobile coverage throughout the entire country . Africell also provides high capacity FTTx to cater to the connectivity needs of businesses and residential areas in Freetown , the capital and largest city of Sierra Leone .
4
SOUTH AFRICA
Financial gateway service provider PAYM8 , announced the expansion of its e-commerce offering . This comes in response to the South African e-commerce market ’ s projected growth of 12 % in the next five years . PAYM8 ’ s enhanced solution facilitates a streamlined and secure payment process , catering to a wide range of sectors , including online retail , finance , insurance , and more .
5
MAURITIUS
Cloudmania , launched by Liquid C2 in 2021 to support Africa ’ s digital transformation journey , opened its doors for the Mauritius channel partner ecosystem . All resellers that partner with Cloudmania receive access to a suite of market solutions tailored to suit their customers ’ needs . Cloudmania aims to help channel partners better manage their business by creating a single-pane view via an always-on platform that assists with billing and subscription management services .
SAS supported the Campus Innov8 Hackathon , which took place in August at the Kingsway Campus of the University of Johannesburg . The global analytics vendor supported this initiative designed to harness innovation and robotics skills for societal problem-solving . A hackathon and a makeathon , were organised as part of the theme of Infrastructure Security in Local Government .
24 INTELLIGENTCIO AFRICA www . intelligentcio . com