Intelligent CIO Africa Issue 82 | Page 15

NEWS

Avaya to connect 1,500 users , activate call centre for Magdi Yacoub Centre in Cairo

techniques in cardiovascular medical care , the facility will be able to treat up to 12,000 patients annually , enhance the treatment provided to newborns with congenital heart disease , and enable telemedicine that can extend medical support across the continent .
Integrated by Summit Technology Solutions , an Avaya Diamond partner , the Avaya technology being deployed underpins every layer of communication at the new facility . The premise-based stack will deliver seamless collaboration between 1,500 users – including doctors , support staff and administrative staff . Meanwhile , a contact centre deployment built on the same platform will enable agents to effectively serve patients across a range of channels .

The Magdi Yacoub Heart Foundation , an NGO dedicated to offering free-of-charge medical services to the Egyptian people , has selected Avaya technology to power communications at its new healthcare facility being built in Cairo .

The under-construction Magdi Yacoub Global Heart Centre in Cairo will be an advanced healthcare facility that will triple the number of outpatients that the foundation can serve . Delivering the latest
The scalable and sustainable communications solution spans the entire facility ecosystem . When completed , with direct integration with the facility ’ s health information system , it will streamline internal communications to simplify complex processes , improve care team coordination , and increase patient safety .
“ In addition to improving access to quality care , the Magdi Yacoub Heart Foundation is integrating research , innovation , and training in a way that is unprecedented in the region ,” said Nidal Abou-Ltaif , SVP Global Head of Sales , Avaya , and President , Avaya International .

Ericsson launches Gen-E Graduate Programme in Africa to boost career development

Ericsson , has launched its Gen-E

Graduate Programme in Africa and Middle East region to provide young talents world-class learning and career development opportunities .
The Ericsson Gen-E Graduate Program provides well-structured development alongside world-class Information and Communication Technology , ICT industry experts to promote the potential of youth in the ICT field . Through experiential and tailored growth plans , the graduates will embark on an early-career journey that includes a series of training sessions , rotations , mentoring as well as gaining skills in areas like Internet of Things , IoT , 5G and other cutting-edge technologies .
Sena Erten , Vice President and Head of People at Ericsson Middle East and Africa , says : “ Since the onset of the Graduate Programs across Middle East and Africa , we have witnessed hundreds of graduates soar into various roles across different countries , all while making significant strides in their careers .”
“ The Gen-E Graduate Program is a comprehensive personal and technical development journey that positions graduates alongside industry experts in contributing to revolutionary technologies that are shaping our tomorrow .”
Interested graduates from countries like Bahrain , Burkina Faso , Egypt , Ivory coast , and Senegal , can register by typing Gen-E in the search box and selecting their respective countries of interest . Ericsson enables communications service providers and enterprises to capture the full value of connectivity . The company ’ s portfolio spans the business areas Networks , Cloud Software and Services , Enterprise Wireless Solutions , Global Communications Platform , and Technologies and New Businesses .
Sena Erten
It is designed to help our customers go digital , increase efficiency , and find new revenue streams . Ericsson ’ s innovation investments have delivered the benefits of mobility and mobile broadband to billions of people globally . p
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