CIO OPINION
By driving a culture that encourages vulnerability , change agents can build a constant awareness within an organisation of built-in resistance . resistance , leaders can use an awareness of it to propel the organisation forward .
If we use the analogy of building a bridge between two banks , where the one bank is where a business needs to transition from and the other is the desired changed state , the pillars holding the bridge up need to be able to withstand the tides of resistance . Embracing change provides leaders with an opportunity to build a bridge over a river of resistance . journey as they will look at how they navigate , how they provide the feedback loop to identify whether they need to build a new road or to change direction and more .
Leaders would do well to approach change with an open mind : Rather than deny or attempt to escape
The foundations and pillars of the bridge are built through leadership and the value a business drives for its customers . It is obvious that these pillars must be strong enough to weather the resistance of the river ’ s flow . However , once they are solidly in place , reaching the destination on the other side becomes not only possible but a pleasant and fruitful experience . p
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