On the lighter side of things , we ask the industry experts what makes them tick . . . .

Gavin Harvett is the Chief Product and Technology Officer at Kyosk , leading the team that is responsible for all product and engineering activities needed to digitise Kyosk ’ s operating model . By adopting a digital first and data led mindset , Kyosk has built a combination of mobile apps , web portals and a scalable back-end systems that fully digitise the endto-end order-to-cash workflows , with appropriate controls at each step of the process to ensure accountability and prevent losses .

Kyosk has built its technology platform and processes around FMCG distribution , but the platform is category and service agnostic which enables the business to extend into other product and service categories .

What are your strengths and abilities that you bring to the above role ?

Harvett has over 25 years ’ experience in technology , the last 10 years being in senior leadership roles where he built and led teams globally . He has broad exposure to industries such as data management , vehicle telematics , omni-channel commerce , and last-mile distribution .

He enjoys analysing technical , economic , and business perspectives in order to evolve a strategy for technology . Harvett can align a team behind a plan to deliver platform and product outcomes of varying scale in an agile , yet organised manner . Paying close attention to data and customer experience are fundamentals to the success of doing what we do at Kyosk .

Widespread access to mobile phones regardless of socio-economic status represent a relatively ubiquitous channel through which to aggregate demand for B2B and B2C e-commerce services .

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