TRENDING
WHY CHATGPT IS ONLY THE START FOR AFRICAN ENTERPRISES
For the best performance it is essential that ChatGPT provides accurate responses and this necessitates training queries and results on underlying data that is relevant and accurate for the business says Willem Conradie at PBT Group .
It is approaching a year since OpenAI launched ChatGPT to the public , with adoption rates skyrocketing at an unprecedented pace . By February 2023 , Reuters reported an estimated 100 million active users . Fast forward to September and the ChatGPT Web site has attracted nearly 1.5 billion visitors , showcasing the platform ’ s immense popularity and integral role in today ’ s digital landscape .
The rise of ChatGPT has highlighted significant concerns . These range from biased outputs , question misinterpretation , inconsistent answers , lack of empathy , to security issues . To navigate these , the concept of Responsible AI has gained momentum , emphasising the importance of applying AI with fair , inclusive , secure , transparent , accountable , and ethical intent .
Adopting such an approach is vital especially when dealing with fabricated information when ChatGPT provides incorrect or outdated information .
Timeliness is another critical factor , as outdated data could lead to inaccurate responses .
Of course , the platform ’ s versatility extends beyond public use . It serves as a powerful tool in corporate environments , enhancing various business processes such as customer service enquiries , email drafting , personal assistant tasks , keyword searches , and creating presentations . For the best performance , it is essential that ChatGPT provides accurate responses . This necessitates training on data that is not only relevant to the company but also accurate and timely .
Consider a scenario where ChatGPT is employed to automatically service customer enquiries with the
www . intelligentcio . com INTELLIGENTCIO AFRICA 19