COUNTRY FOCUS : MAURITIUS
The Mauritian Government ’ s vision is to transform the island into a digital economy by encouraging the IT-BPS sector makes Mauritius a premium location for outsourcing services .
is recognised as the Intelligent Building of the Year by the Intelligent Community Forum , USA . With an attractive business environment , ease of access , and the availability of highly qualified and diversified talent with technical skills , Ébène cybercity is regarded as the hi-tech hub and the second business city of Mauritius .
Sunil Mittal , CEO , Movate , said , “ The Mauritian Government ’ s vision to transform the island into a digital economy by encouraging the IT-BPS sector makes Mauritius a premium location for outsourcing services . Setting up a new facility in Mauritius aligns with our mission to diversify and expand Movate ’ s global footprint . It will also support our pursuit of providing enhanced CX to our global customers . We are planning to add 200 more people this year .”
Channel dynamics
Cloudmania , launched by Liquid C2 in 2021 to support Africa ’ s digital transformation journey , opened its doors for the Mauritius channel partner ecosystem . With partners in 22 countries across the continent , Cloudmania is committed to providing cloud and cyber security services to partners within an ecosystem defined by support , expertise , and enablement .
BPO destination
Movate , formerly CSS Corp , a digital technology and customer experience , CX services provider , announced the launch of its new global delivery centre in Atal Bihari Vajpayee Tower , Ébène , Mauritius . It will leverage highly skilled local talent with multilingual capabilities , especially in French and English , to deliver high-tech and high-touch services in Customer Experience Management and Enterprise Product Services .
Movate plans to employ over 200 Mauritian skilled technology professionals and this move is a part of its global expansion strategy to address the growing client portfolios and their business needs globally .
The new state-of-the-art facility at the Atal Bihari Vajpayee Tower is a 300-seater workspace . The facility
Vinay Hiralall , Managing Executive of Cloudmania , said , “ Our operations have grown exponentially , in the last year itself , we have grown from 100 partners to over 500 .”
All resellers that partner with Cloudmania receive access to a suite of market-leading solutions tailored to suit their customers ’ needs . Cloudmania aims to help channel partners better manage their business by creating a single-pane view via an always-on platform that assists with billing and subscription management services .
In addition to providing partners with programmes that drive sales enablement , they also have access to our marketing initiatives and technical advisories . By alleviating the backend operations , partners can focus more on their core business of expanding their operations and increasing their customer base .
www . intelligentcio . com INTELLIGENTCIO AFRICA 43