Intelligent CIO Africa Issue 85 | Page 17

LATEST INTELLIGENCE

DELIVERING A BETTER USER EXPERIENCE

YOUR STRAIGHTFORWARD GUIDE TO AI-DRIVEN WAN

Many organizations have transitioned to SD-WAN , wanting to benefit from the availability , quality , and capacity it provides for distributed locations .

So far , so good .
But while SD-WAN solves many of the issues associated with traditional enterprise WAN routing , most vendors ’ SD-WAN solutions are built on a static and outdated model .
And with the surge in numbers of remote workers and the ongoing shift of applications to cloudhosted SaaS models , user experience is becoming increasingly important .
Uptime is not the same as good user experience .
If you ’ ve ever travelled by public transport , you ’ ll know that while getting from A to B is the basic aim , your actual experience on that journey – how seamless and easy it is – can make a big difference to your stress levels . In the same way , just because a WAN link is passing traffic , it doesn ’ t mean that the users on that link are having a good video conference or SaaS experience .
And without being able to evaluate that user experience , how can an IT Administrator know if a change to the WAN has made it better or worse ?
Enter the AI-driven WAN . p
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