CASE STUDY
In the dynamic world of financial services , Coronation Merchant Bank , a player in the Nigerian merchant banking sector , faced unique challenges . Operating from a single head office in Lagos , Nigeria , the bank sought to extend its reach and services to high net-worth individuals and large corporates scattered across various locations . to recognise the need for a robust , agile , and scalable IT infrastructure that not only meets our current demands but also paves the way for future growth and innovation ,” says Eshiovaze Momoh , CTO at Coronation Merchant Bank .
Legacy challenges
This journey towards expansion and excellence in service delivery required an innovative digital approach , allowing it to touch its clients without needing brick-and-mortar branches .
The bank ’ s journey towards a transformative digital infrastructure began with a crucial decision : integrating Nutanix solutions into its IT framework , helping it redefine its operational efficiency , scalability , and service offerings .
“ Coronation Merchant Bank has always been at the forefront of providing exceptional service to our clients . Our commitment to innovation and excellence led us
In 2019 , Coronation Merchant Bank looked at its IT systems and called for an immediate and strategic response as geographical challenges were compounded by an existing IT infrastructure that lacked the agility and scalability necessary for rapid digital expansion and efficient service delivery .
“ Our existing IT infrastructure , while functional , was not equipped to handle the dynamic demands of our growing customer base and the evolving financial market ,” says Momoh .
The existing infrastructure was rigid , making it difficult to scale up in response to increasing transaction
THE BANK ’ S DISASTER RECOVERY EXERCISES
REVEALED A STARK DISPARITY
IN RECOVERY
TIMES BETWEEN APPLICATIONS ON DIFFERENT
INFRASTRUCTURES .
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