Intelligent CIO Africa Issue 86 | Page 9

NEWS

Orange Cote D ’ Ivorie implements traffic analysis and policy control software from Enea

Orange Cote D ’ Ivorie , the Ivorian service provider with more than 15 million voice and broadband customers , is continuing to develop its network and data services . With the latest traffic analysis and policy control software from Enea , the operator will more effectively manage service assurance and user experience for the ever-increasing volumes of data traffic .

“ The main focus for us is to run the best network and continue enhancing the quality of service for our users ,” says Rolly Ehouman , CTO at Orange Cote D ’ Ivorie . “ To succeed , we need data from powerful analytics tools . Enea is a proven supplier with whom we are happy to build a long-term relationship for advanced and innovative software that matches our needs .”
Orange Cote D ’ Ivorie , with over 15 million customers , is a player in landline , mobile and Internet sectors . Moving to a cloud-native architecture will secure future expansions and provide a more agile , secure approach to service delivery .
“ The flexibility of Enea ’ s policy , classification , and analytics solution will enable Orange Cote D ’ Ivorie to continue delivering great quality of service in the face of an exponentially increasing demand for Internet access ,” says Roland Steiner , Senior Vice President , Network Performance and Applications , at Enea .
“ Using a cloud-native , scalable solution will help gain valuable insights for planning and performance management , cost effectively .”
The Enea Dual-Mode Policy Manager provides consistency and cost benefits through a single , common subscriber profile , and can scale to handle real-time policy decisions for fixed access including fibre to home . Its virtualised deep packet inspection
Rolly Ehouman
engine enables operators to enhance service assurance and secure data access .
For the implementation , Enea will be working in close collaboration with the systems integrator Smart Innovation Centre .
Enea is a specialist in software for telecom and cybersecurity . The company ’ s cloudnative solutions connect , optimise , and secure services for mobile and fixed subscribers , enterprises , and the Internet of Things .

Remote work and AI will boost African businesses in 2024

There is a big shift to Software-as-a-Service , SaaS models with strong emphasis on ensuring authenticated access controls are secure . This move ties in with the focus on driving productivity . The bottom line is people and systems are the two main mechanisms needed to multiply money exponentially .

“ 2024 will see an even greater focus on customers through the effective use of data which will unlock new insights ,” says Ethan Searle , Business Development Director , LanDynamix .
Modern workplace productivity is enabled through providing staff with quality access to the tools , delivered via SaaS models , that in turn
Ethan Searle make money for the business . In short , technology enables businesses to do more with less .
Searle says AI is set to make a much bigger impact in business operations in 2024 , especially as more organisations start exploring large language models to solve a variety of business problems . There will be greater use of the data we already have , with AI and automation to enable this . We see customers actively looking to use analytics , AI and large language models to maximise productivity , and to proactively improve customer experiences .
This will impact simple areas like stock replenishment , where businesses are looking at ways to use their data , analytics , and AI to predict low stock levels and proactively replenish their customer ’ s stock in line with demand .
“ We are seeing the proliferation of a remote working model across industries and have trialled it successfully within our own organisation . I expect remote work to grow even more now that the technologies we need to support it have matured and are available as integrated packages that can be controlled within organisations ,” Searle adds .
In the past , much of the remote work hesitation among enterprises was due to concerns about managing productivity and employee availability , and because many of the collaboration tools and technologies supporting remote work were not integrated .
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