Intelligent CIO Africa Issue 93 | Page 51

CASE STUDY

BIDTravel is a travel management company in South Africa , providing a diverse range of corporate , leisure , and group travel solutions . Demonstrating customer service , BIDTravel operates through specialised brands , each catering to different sectors of the travel industry . These offerings include corporate travel management , incentive travel , conferences , and tailor-made luxury experiences for both individuals and businesses .

BIDTravel leverages the strength and resources of its parent company Bidvest , to deliver travel solutions . This affiliation enables BIDTravel to adopt leading technologies and maintain global partnerships , ensuring they offer clients service and travel experiences , both locally and internationally .
BIDTravel ’ s core mission is to simplify travel for businesses and individuals by offering customised solutions that optimise travel costs with efficiency . Expert teams ensures every aspect of travel planning is handled smoothly , from bookings to real-time support .
BIDTravel is evolving to meet the latest global trends in travel and tourism , providing clients with environmentally conscious options , advanced digital solutions , with a customer-centric approach .
A significant variety of brands fall under the BIDTravel umbrella offering customised services to both business and leisure travellers locally and globally . These services range from handling every facet of leisure vacations to corporate travel contracts , agreements and comprehensive travel management services . BIDTravel consists of nine different legal operating entities .
“ Diversity is important to us as it opens more opportunities for the business and technology enables all of this ,” says Herby Seedat , CIO at BIDTravel .
Legacy IT and arrival of Nutanix
The organisation began a process of centralising its technology infrastructure in 2008 . During that time , it transitioned to a three-tier private cloud architecture .

BIDTRAVEL BEGAN A

COMPLETE UPGRADE OF ITS ENTIRE NUTANIX

ECOSYSTEM IN FEBRUARY 2024 .

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