INFOGRAPHIC
South Africa , Nigeria , part of Global South , lead in GenAI
Respondents from Nigeria , South Africa , Brazil , India , Middle East countries , grouped together as Global South , were consistently more bullish than respondents in mature markets about Generative AI . They expressed greater confidence in Generative AI and lower anxiety about the technology . The Global South had a higher proportion of regular users of Generative AI at work among its leaders , managers , and frontline employees than the Global North did .
The study , conducted by BCG X , BCG ’ s tech build and design division , included respondents from Nigeria , South Africa , ranging from executive suite leaders to frontline employees . It comes at a critical phase in Generative AI ’ s maturation as companies move beyond pilots and integrate the technology into their organisations .
In the time freed up by using Generative AI , Global South respondents were more likely to experiment with the tool , engage in professional development , and focus on the quality of their work . Managers and frontline employees from the Global South were more likely than their peers in the Global North to have received Generative AI training .
Their positive views likely reflect the overall youth and optimism of their populations and the gathering strength of their economies .
The survey exposes the double-edged nature of Generative AI . Familiarity correlates with both comfort and fear . Generative AI is a revolutionary technology , so these opposing reactions should not be surprising .
But these human reactions do pose a challenge to organisations as they embark on a transformation built around Generative AI . Fortunately , the rules of transformation are not revolutionary , and most companies have experience in transformation .
22 INTELLIGENTCIO AFRICA www . intelligentcio . com